Let me share with you what maybe the best way to upgrade:
From Netbackup 5.x to 6.5.5
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- Temporary stop any backup job for the client.
- Check the client OS version in Netbackup console.
- RHEL 3 -- Linux 2.4
- RHEL 4, RHEL 5 -- Linux 2.6
- Use the Netbackup Media or ISO (download from Symantec FileConnect).
- Install the base package (Netbackup 6.5).
- Then download Netbackup 6.5.5.Get the packages here.
- Untar all packages into a single folder. Then run "NB_update.install". It will pickup all the packages that you have untar just now. Install base update first before agent.
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- Temporary stop any backup job for the client.
- Check the client OS version in Netbackup console. You must select the right kernel and OS version else you will encounter installation failure.
- Run this from your master server.
- /usr/openv/netbackup/bin/install_client_files sftp
hostname username
- Just follow the procedure you see after you run the install_client_files.
- Note: The procedure does not update database agent. You need to download the update database agent packages from Symantec website. Then manually update the agent.
Some advice
- Turn on all the log on Netbackup client. Create these directories in /usr/openv/netbackup/logs
- bpcd (communication process for daemon)
- bpbkar (log debug info)
- bphdb (database agent log)
- bpbrm (handle backup and restore request)
- bptm (tape) or bpdm (disk storage unit)
- Check the date for shared library (libobk.so) file in /usr/openv/netbackup/bin. It should be within year 2009.
- Do a /usr/openv/netbackup/bin/bpclntcmd -pn master_server
- Check if you have configure firewall access for Netbackup port
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